Welcome to Audate Media's Coaching Programs! Before you proceed with accessing or using any of our coaching programs, please carefully read and understand the following detailed Privacy Policy. By accessing or using our coaching programs, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from accessing or using our programs.

AudateMedia LLC (referred to as “Company,” “us” or “we”) recognizes that your privacy is important. This Policy discloses the privacy practices for GoSaaSLaunch's website (the “Site”), as well as related products and services we may offer to you (the “Service”). This Policy also covers how personal and other information that we receive or collect about you and your clients (“Clients”) is treated. Please read the information below to learn the following regarding your use of this Site.

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, placing a prominent notice on our site, and updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your (a) acknowledgment of the modified Policy; and (b) your agreement to abide and be bound by that Policy.

IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.

Privacy Policy

At Audate Media, we prioritize the privacy and security of our users' personal information. This detailed Privacy Policy outlines the collection, use, and protection of your data in connection with our coaching programs, including the GoSaaSLaunch Intensive and GoSaaSLaunch Syndicate. By engaging with our programs, you expressly consent to the terms outlined in this Privacy Policy.

Types of Information We Collect

In order to better provide you with our Service, we collect two types of information about our users: Personally Identifiable Information (“PII”) and Aggregate Information.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as registering for an account, downloading or purchasing a product or service, submitting content and/or posting content in a public forum on this Site, or sending us feedback, we may ask you to provide certain information about yourself.

Examples of PII may include your first and last name, email address, mailing address (including zip code), employer, job title and department, telephone and facsimile numbers, and other identifying information. When ordering products or services on the Site, you may be asked to provide a credit card number.

Aggregate Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based on where you visit on our Site and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, and your Internet Protocol (“IP”) address.

How We Collect and Use Information

GoSaaSLaunch does not collect any Personally Identifiable Information (PII) about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) uploading individual transaction data obtained from your third-party invoicing or accounting applications (for example, “QuickBooks,” “Xero,” “Clio”, “Stripe”, etc.), (c) uploading user-generated content and other information uploaded to the Site, (d) sending us an email message; (e) submitting a form or transmitting other information by telephone or letter; or (f) submitting your credit card or other payment information when ordering and purchasing products and services on our Site.

We will primarily use your PII to provide product or service offerings to you. We will also use certain forms of PII to enhance the operation of our Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our product and service offerings, and customize our Site’s content, layout, and services. We may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content. We may also use PII to deliver information to you and to contact you regarding administrative notices. Finally, we may use your PII to resolve disputes, troubleshoot problems, and enforce our agreements with you, including our Site Terms of Use, and this Privacy Policy.

We may also collect or our third-party advertising partners may collect, certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, and software, to administer our Site, and to gather demographic information. Our third-party advertising partners may also provide us with aggregate, but not individual, reports that will tell us how many ads were presented and clicked upon at our Site.

Program Access and Membership Portal:

Access to our coaching program materials and resources is facilitated through a dedicated membership portal exclusively created by Audate Media. It's essential to note that all information provided within this portal is strictly reserved for the use of program participants within their respective SaaS agencies. These resources are intended for internal utilization only, encompassing activities such as marketing, promotion, and SaaS sales within their agencies. Any sharing or selling of program materials to customers or third parties is strictly prohibited without explicit written consent from Audate Media.

Cookies

Depending on how you use our GoSaaSLaunch Site, we will store cookies on your computer to collect certain aggregate data and customize your user experience. A cookie is a small data text file that uniquely identifies your browser. Cookies may include personalized information such as your IP address, browser type, server, area code, zip code, and first name to welcome you back. We use cookies to monitor aggregate site usage metrics, store and remember your passwords (if allowed), store account and advertising preferences, and personalize the Services we offer. However, we do not use cookies to track your browsing behaviors.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the GoSaaSLaunch Site may not function properly if you disable cookies.

Release of Information

GoSaaSLaunch will not sell, trade, or rent your Personally Identifiable Information (PII) to others. We provide some product and service offerings through contractual arrangements with affiliates, service providers, partners, and other third parties (“Service Partners”). We and our Service Partners may need to use PII to perform tasks between our respective sites or deliver products or services to you. For example, we release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Site and provide order information to third parties that help us provide customer service.

We encourage our Service Partners to adopt strong privacy policies, but their use of your PII is governed by their respective privacy policies and is not subject to our control. Other Sites accessible through GoSaaSLaunch, including Advertising and Service Partners, have their own privacy policies and data collection, use, and disclosure practices. We are not responsible for the policies or practices of third parties.

Occasionally, we may be required by law enforcement or judicial authorities to provide PII. In such cases, we will disclose PII upon receipt of a court order, subpoena, or cooperate with a law enforcement investigation. We reserve the right to report to law enforcement agencies any activities that we believe in good faith to be unlawful.

We may also provide Aggregate Information about our customers’ sales, traffic patterns, and related Site information to third-party advertisers, but these statistics do not include any Personally Identifiable Information.

Updating and Correcting Information

At GoSaasLaunch, we believe you should have the ability to access and edit the Personally Identifiable Information (PII) you have provided to us. You can change any of your PII in your account online at any time by following the instructions posted elsewhere on this Site.

We encourage you to promptly update your PII if it changes. If you wish to have information on your account deleted or removed, please note that some information, such as past transactions or logs of technical support calls, may not be deleted entirely due to backups. However, we will strive to accommodate your requests to the extent possible.

User Choices on Collection and Use of Information

From time to time, GoSaasLaunch may send you email notifications regarding new products and services that we believe may interest you. If you indicated upon registration that you are interested in receiving offers or information from us and our partners, we may occasionally reach out to you via phone or direct mail about products and services we think may be relevant to you.

Please note that only GoSaasLaunch (or agents working on our behalf under confidentiality agreements) will send you these solicitations, and only if you have previously indicated that you wish to receive them. If you prefer not to receive such solicitations from us, you can opt out by accessing your account online and editing your account information to no longer receive offers and mailings.

You also have choices regarding cookies, as described above. By adjusting your browser preferences, you can choose to accept all cookies, be notified when a cookie is set, or reject all cookies. However, please be aware that if you choose to reject all cookies, some parts of our Site may not function properly.

Security of Your PII

At GoSaasLaunch, safeguarding your Personally Identifiable Information (PII) is paramount. We employ stringent security measures consistent with industry standards to protect your PII against unauthorized access, alteration, disclosure, or destruction. Here's how we ensure the security of your information:

- Data Integrity and Encryption: We take extensive measures to ensure the data we collect is reliable, accurate, complete, and current. All PII transmitted to us is encrypted to prevent unauthorized access during transmission. Additionally, we retain collected information only for as long as necessary and use it solely for its intended purposes or to comply with legal requirements.

- Limited Access: Access to PII is restricted to specific employees, contractors, and agents who require such access to perform their duties. For instance, members of our technical support team may have limited access to your account to assist with troubleshooting.

- Physical, Electronic, and Procedural Safeguards: We employ various physical, electronic, and procedural safeguards to protect your PII. Our secure servers and data centers utilize industry-standard encryption, while firewalls and high-level password protection further bolster security.

- Secure Transactions: Credit card transactions and order fulfillment are handled by reputable third-party banking institutions and processing agents, such as PayPal. These entities receive necessary information solely to verify, authorize, process, and ship orders securely.

- Internet Security Limitations: While we strive to protect your PII, it's essential to recognize inherent security and privacy limitations of the Internet. No data transmission over the Internet or wireless network can be guaranteed 100% secure. Therefore, you acknowledge and accept that the security, integrity, and privacy of information exchanged between you and us via our Site may be subject to limitations beyond our control.

- Notification of Security Breaches: In the unfortunate event of a security breach compromising PII, we will promptly notify affected individuals in accordance with our notification procedures outlined in this Privacy Policy, either by email or as required by applicable law. We also rely on you to promptly inform us and your clients of any security breaches affecting your device that may impact our Site or Service security.

Your proactive efforts to secure your device are encouraged, as we cannot monitor device security. By working together, we can maintain a safe and secure environment for your information and ensure your peace of mind.

Data Security Measures

Our commitment to data security entails the implementation of robust measures to safeguard personal information against unauthorized access, alteration, disclosure, or destruction. The membership portal is fortified with state-of-the-art encryption technology, ensuring the confidentiality and integrity of user data.

Policy Updates and Revisions

We retain the right to update or modify this Privacy Policy at our discretion without prior notice. Any amendments will be promptly reflected on this page, and users are encouraged to periodically review this Privacy Policy for updates. Continued engagement with our coaching programs constitutes acceptance of any revised terms outlined herein.

Miscellaneous

To utilize the GoSaasLaunch platform, users must be at least 18 years old, and by agreeing to our Policy, you confirm that you meet this age requirement. We do not knowingly collect, use, or disclose Personally Identifiable Information (PII) about minors. Please be aware that any PII voluntarily disclosed in discussion forums or other public areas on our Site may be collected and used by third parties, potentially resulting in unsolicited messages. While such activities are beyond our control, we recommend referring to our Site Terms and Conditions of Use Agreement for our Site Conduct policies.

For inquiries regarding our Privacy Policy, use of your PII, or our privacy practices, please contact our Privacy Compliance Officer at support@audatemedia.com or via written correspondence to:

AudateMedia LLC dba GoSaasLaunch

Email: support@audatemedia.com

Attn: Privacy Compliance Officer

GDPR: European or UK Data Subjects

Audate Media enables clients to collect and process personal data, including individuals in the EU and/or the UK, for managing marketing lists and campaigns. Under the GDPR (and the UK GDPR), Audate Media acts as a processor of data subjects' personal data, with the controller being either our client or our client's customers. We process personal data solely in accordance with our client's instructions and obligations as a processor, ensuring that a data processing agreement is in place to establish appropriate safeguards.

When making a purchase from the GoSaaSLaunch website, you acknowledge and agree to be bound by the terms and conditions outlined in this Policy, as well as our Refund Policy, Cancellation Policy, and Privacy Policy. If you do not agree to these Policies, we kindly request that you refrain from making any purchases or entering into any transactions with us.